After spending a few hours trying to locate our baggage we queued at the lost baggage office for over an hour to give a description of our cases. After many phone calls that evening and the next day with no success, we were informed at 5pm that the baggage was still in Manchester from where we had travelled via Heathrow London. We then rang British Midland in Manchester with whom we had travelled and they eventually got through to Palma Airport and rang us back to inform us the baggage had been at Palma Airport all the time and they would deliver it to the hotel that night, it eventually arrived about 9pm, the labels were soaking wet and the cases damp. I must congratulate the Uto Palace Hotel and British Midland who were most helpful.
When we checked in on our homeward journey on May 1, the young lady on the Iberia desk was quite rude. As we had assistance, both of us being elderly and not in good health, she asked what we did on holiday if we needed assistance. I informed her we walked short distances but the walk to the departure lounge was rather too long for us, she upset us very much. I hope she lives to a good age. Once the wheelchairs arrived the gentlemen pushing them were very kind and most helpful, as they were on our arrival at Palma Airport.
We are sure that Majorca relies a lot on tourism and feel that if these strikes continue tourism will decline which would be a great shame. We would certainly think twice before holidaying there again unless things improved.
Ruth and Ben Coleman, Liverpool, England.
The content of comment is the opinion of users and netizens and not of mallorcadailybulletin.com.
Comments contrary to laws, which are libellous, illegal or harmful to others are not permitted');
mallorcadailybulletin.com - reserves the right to remove any inappropriate comments.
Please remember that you are responsible for everything that you write and that data which are legally required can be made available to the relevant public authorities and courts; these data being name, email, IP of your computer as well as information accessible through the systems.