....Is British Consul Paul Abrey and his team at the British Consulate. Their hard work and dedication was evident on the Channel Four documentary Our Man In... which was screened on Thursday. Earlier this week the Bulletin published a set of statistics which underline their hard work: in 2011 they dealt with an estimated 1'000 cases of stolen or lost passports along with 600 serious injuries which required hospital treatment. With another busy holiday season ahead the TV programme and the Bulletin article were timely reminders of just how hard the Consulate team work on our behalf in the Balearics dealing from lost passports to more serious incidents. Jason Moore