NEWS that there are concerns over whether or not the Balearics is doing enough to attract winter tourists has struck a chord with British visitors Mr and Mrs Bishop who have been coming to Majorca for over 40 years, but are considering whether to return. The couple have owned a holiday apartment in Santa Ponsa since 1964 and Mr Bishop said yesterday that they love the island, but this year they have encountered a problem which many visitors have complained about over the past few years, lack of attention and services for the disabled at Palma airport. Mrs Bishop, now in her 80*s, has recently left hospital and has trouble walking.
Mr Bishop said yesterday that they flew into Palma on Monday, but his wife is still very weak and tired after their ordeal at Palma airport.
They were provided with a wheelchair on arrival, but Mr Bishop was required to push his wife all the way from the arrival gate to the luggage carousels it was a good walk, I'd say about half a mile, he said. However, Mr Bishop said that on reaching the luggage carousels, they had to give up the wheel chair, left to struggle with the luggage and then make their way to the taxi rank to catch a cab. If only the airport staff had let me, or even accompanied us, to the taxi rank with the wheelchair, it was only a matter of a couple of minutes, then we would have been alright. I know for some people it may sound nothing, but getting from the carousel to the taxi was a nightmare for my wife. Perhaps they could have just wheeled her to a chair near the exit near the taxi rank where she could have at least waited until I returned with the luggage, he added. But I got the impression that the airport just is not interested, he said.
Palma's new airport has come under continual criticism, not only from the elderly and disabled over the lack of attention and complicated way buggies and wheelchairs have to be booked, but also from able bodied people who find the long walks from arrivals to the luggage carousels far too demanding. For Mr Bishop, while his wife recovers, he is seriously considering their future in Majorca.
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