Palma citizens are right in 37 percent of their complaints

Llado was presenting an official report on Civil Defence League activities during 2008. He said that since a system had been established through which residents could channel complaints, 195 had been received - an average of 14 a month. In order of importance, the main areas of complaint were related to town planning where works were being carried out illegally or without the necessary planning permission; health, for circumstances of noise and smell during rubbish collection rounds when the containers are emptied by lorries; Local Police, in matters of abandoned cars and drug addicts demanding money for helping people park their cars; and transport. Some eighty percent of people using the service said that the information given to them by the League was either “good” or “very good” and that 7 out of 10 people valued the new institution highly.