AENA will take on extra staff at the busiest airports in Spain this summer, including Palma's Son Sant Joan, during the months of July and August, because of increased demand. A spokesman said that more staff and technical means will be supplied at the check-in desks, cleaning and maintenance departments, computer services and emergency medical services. At the same time, any major works which may make access to the airports difficult will be halted.
A spokesman for AENA said that “a series of measures have been adopted in collaboration with airlines, police and Local Police” to regulate traffic at airports, increase security and passenger attention in general. The spokesman added that the measures would vary from airport to airport according to its characteristics and needs, because the number of landings and take offs is being continually changed to adjust to the airlines' schedules and demand. Spain's busiest airports in the summer are Madrid/Barajas, Barcelona/El Prat and Palma/Son Sant Joan.
One of the biggest complaints about Son Sant Joan is its size, and the length of time it takes to get from check-in to the boarding gate.
Plans to make the airport even bigger have been met with dismay, although AENA has now said it is willing to cut back its plans.
The original intention was to adapt it to handle 38.5 million passengers by the year 2015.
Plans included changes to the runways and enlarging the terminal buildings.


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