Etiqueta 'faster phone help'
Spain to force call centres to attend customers within three minutes
No more hanging on the telephone.
- Spain wants Britons to show they have 113.40 euros, £97, per day for their holidays
- Major security alert at Mallorca airport, surprise landing of flights from Morocco and Namibia
- Big changes on the horizon when Britons travel to Mallorca
- Over two hours for Britons to get through Palma airport queues
- Living in a motorhome in Palma: "It'll only get worse"