Palmer explained that she and the state police forces- National Police and the Guardia Civil - have been working on the project since last year and have been hiring and training translators.
The SATE offices come under the umbrella of the Tourism Security Plan which was drawn up to provide foreign tourists will all the help and support possible in the event of them falling victim to a crime or requiring police assistance for any other region. According to Palmer; we are obliged to use all the tools we have in order to provide tourists with the very maximum level of security and assistance so that they can relax and feel safe during their holiday. SATE offices have already opened in the municipalities of Santanyi, Llucmajor, Alcudia and Andratx and many of them are established in the local tourist offices to make it even easier for holiday makers to locate them.
And this Summer, another pilot scheme is being tested.
The National Police has signed an agreement with the Balearic University and many of the translators working with the police in the SATE officers are students studying languages therefore to be future interpreters, still at the university.