NEW EU rules governing access for disabled people in airports come into effect today in Palma Airport.
It's good news for disabled tourists who have complained about facilities at Palma for a number of years.
The new European rules require airports to give free assistance to anyone who may need it during arrival, departure and transit.
AENA, the company that manages Spain's airports, has drawn up a service to comply with the new rules, in collaboration with the Spanish Committee for People with Disabilities (CERMI).

CERMI has collaborated on some of the following subjects: training for personnel and the design and location of meeting points.
Among some of the main measures that the airports are being obliged to take is the provision of wheelchairs for all disabled travellers or those with restricted movement.

The airports are also obliged to help disabled travellers with hand luggage (from the door of the plane) and disembarking.


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