Campaign to improve bus driver and user relationship

The EMT public bus service in Palma has launched a campaign that is entitled “People who accompany people” in order to bring bus drivers and bus users closer together. The campaign, which will last three months and for which five recently retired drivers have been employed, is designed, according to the mayor, José Hila, to highlight the human qualities of EMT personnel and to draw them closer to the public, who can then recognise the work they do. “It is important to stress the value of the service that the drivers provide in order to improve the relationship with users.”