The last thing the hospitality sector needs now is lack of consistency and loyalty from its clients. | R.L.
A restaurateur in London was recently bemoaning the fact that in the new Covid world, many clients think it’s acceptable to book a table and not turn up on the allotted day. The same has been happening to hairdressers, beauticians and restaurateurs here in the Baleares and its losing them all thousands of euros each month. It’s of such concern here in Mallorca that the local restaurant association issued a media announcement highlighting the problem.