Zori, Marga and Helen with Nicky (missing Susana and Ann). | Phoenix Media Mallorca
I’m in Portals, waiting to speak to Nicky Roberts from Ticket Travel Agency, she’s probably better known as Nicky Ticket, at least that is how I know her. Nicky and her team helped me book a complex series of flights to get to Africa, and then helped when the same flights were delayed (on Christmas Eve of all possible dates) and meant my family and I were 24 hours late for our holiday and stranded in Frankfurt airport of all places. Whilst I’m waiting to begin our interview a yacht captain comes into the office to say hi, the phones are ringing, the Ticket team are busy answering them, and Olly the dog is staring at me with big, slightly wary, eyes. It’s just a typical busy Tuesday morning, and Nicky and I slip off for a coffee so that she can tell me her story.