Representatives of the tourist businesses’ association, Acotur, have met with President Armengol to impress upon her and the government the need for tougher regulation of hotels’ all-inclusive offer, not least the so-called “phantom” all-inclusive.

This is the practice whereby certain hotels “covertly” offer all-inclusive when guests check in. Acotur’s president, Pepe Tirado, observed that Balearic tourism law makes provision for the need for all-inclusive offers to be registered but that this is not being done. He also suggested that poor levels of service and quality in some establishments were damaging for the tourism sector as a whole. He stressed, therefore, the need for more inspections.